Case Study: Southern Illinois University Edwardsville
About Southern Illinois University Edwardsville
Southern Illinois University Edwardsville (SIUE), located near St. Louis, Missouri, is a public doctoral institution. SIUE supports over 12,000 students each semester and offers nearly 50 graduate and professional programs.
Problem: Archaic Paper-Based Processes
SIUE's graduate school office lived in the "dark ages" of form and workflow processing, according to Christina McGuiggan, an office administrator. The office supported 50 graduate and professional programs with paper-based processes. Email chains, paper forms, and PDFs were the primary methods of collecting approvals. The office also had a limited form solution, but it didn't provide adequate functionality to truly improve forms and workflows for higher education.
When McGuiggan and the SIUE Graduate School received leadership's go-ahead, they set out to transform forms and workflows.
Solution: Forms and Workflow Automation Platform
SIUE turned to Kuali Build to automate its processes. Kuali Build, a forms and workflow automation platform, was designed to meet the unique needs of higher education and was an excellent fit for SIUE. Kuali Build allows users, with or without technical expertise, to create and deploy forms across the complexity spectrum via an easy-to-use drag-and-drop tool.
Result: Improved Student Experience Through Automated Processes
Kuali Build brought dramatic process transformation to the graduate school office, propelling its processes from outdated and archaic to seamless and modern. Build introduced process transparency, enabled integrated forms, decreased approval timelines, and lowered the amount of physical paper used on campus.
While McGuiggan and the SIUE Graduate School have automated over 100 applications, the graduate assistant contract form is the most impactful new process. Collectively, students fill out this online form about 500 times per term. It previously required 22,500 pieces of paper in one academic year, went through multiple approvers and buildings, and was always difficult to locate. Now, this form takes an average of four business days to be completed, leading students to receive their first paycheck faster.
“Kuali Build easily cuts the time of entering and processing a contract by at least 50%.” - SIUE staff member
Transparent Processes
Before Build, locating a contract form within the approval process was challenging. Deans, fiscal advisors, HR, and administrative staff reviewed the form, introducing many opportunities for the form to get stuck on one desk. With Kuali Build's workflow tool, all stakeholders with viewing permissions can see exactly where the form is in the approval process. Stakeholders can also see where it started and where it has been, and even send it back to a specific step with notes if needed. This level of process transparency lightens the administrative load and helps students get approvals faster.
“Being able to enter, review, and track a contract through the hiring process, both as a user and as an approver, has helped me stay informed of what is entered, pending, and finalized.” - SIUE Staff
Easy-to-Use Solution
Kuali Build is so easy to use that usage took off throughout the department with minimal training. McGuiggan initially held training sessions for small groups but quickly found they weren't necessary. Kuali Build forms are so easy for users and include so many comprehensive help features that extra training is unnecessary.
“The software itself,” said McGuiggan, “is pretty intuitive. Users find that they don't have as many questions and don't need as much training as they think they'll need.”
Integrated Forms
Build allows users to integrate both forms and workflows with other campus systems to streamline processes. For example, before using Build, staff had to manually verify that students were eligible for a position by checking their GPA, courses, credit hours, and major. An integration between SIUE’s Banner system and Kuali Build auto-fills a section of the form with this information, significantly reducing review time for administrators.
Improved Student Experience
Kuali Build delivers a dramatically improved contract process from start to finish to students whom the graduate school hires. Before using Build, students needed a checklist for the number of forms they needed to fill out for this one process. Now, students fill out all of their information in one digital form. When their form is approved, they are automatically notified via a workflow step McGuiggan added to the workflow process. The entire process moves faster and more efficiently with Kuali Build, allowing students to get started in their new positions and get payroll approval far quicker than before.
McGuiggan loves using Kuali Build to delight students and staff with better, faster, smoother experiences. They look forward to continued forms and workflow process automation.
Case Study: Southern Illinois University Edwardsville
About Southern Illinois University Edwardsville
Southern Illinois University Edwardsville (SIUE), located near St. Louis, Missouri, is a public doctoral institution. SIUE supports over 12,000 students each semester and offers nearly 50 graduate and professional programs.
Problem: Archaic Paper-Based Processes
SIUE's graduate school office lived in the "dark ages" of form and workflow processing, according to Christina McGuiggan, an office administrator. The office supported 50 graduate and professional programs with paper-based processes. Email chains, paper forms, and PDFs were the primary methods of collecting approvals. The office also had a limited form solution, but it didn't provide adequate functionality to truly improve forms and workflows for higher education.
When McGuiggan and the SIUE Graduate School received leadership's go-ahead, they set out to transform forms and workflows.
Solution: Forms and Workflow Automation Platform
SIUE turned to Kuali Build to automate its processes. Kuali Build, a forms and workflow automation platform, was designed to meet the unique needs of higher education and was an excellent fit for SIUE. Kuali Build allows users, with or without technical expertise, to create and deploy forms across the complexity spectrum via an easy-to-use drag-and-drop tool.
Result: Improved Student Experience Through Automated Processes
Kuali Build brought dramatic process transformation to the graduate school office, propelling its processes from outdated and archaic to seamless and modern. Build introduced process transparency, enabled integrated forms, decreased approval timelines, and lowered the amount of physical paper used on campus.
While McGuiggan and the SIUE Graduate School have automated over 100 applications, the graduate assistant contract form is the most impactful new process. Collectively, students fill out this online form about 500 times per term. It previously required 22,500 pieces of paper in one academic year, went through multiple approvers and buildings, and was always difficult to locate. Now, this form takes an average of four business days to be completed, leading students to receive their first paycheck faster.
“Kuali Build easily cuts the time of entering and processing a contract by at least 50%.” - SIUE staff member
Transparent Processes
Before Build, locating a contract form within the approval process was challenging. Deans, fiscal advisors, HR, and administrative staff reviewed the form, introducing many opportunities for the form to get stuck on one desk. With Kuali Build's workflow tool, all stakeholders with viewing permissions can see exactly where the form is in the approval process. Stakeholders can also see where it started and where it has been, and even send it back to a specific step with notes if needed. This level of process transparency lightens the administrative load and helps students get approvals faster.
“Being able to enter, review, and track a contract through the hiring process, both as a user and as an approver, has helped me stay informed of what is entered, pending, and finalized.” - SIUE Staff
Easy-to-Use Solution
Kuali Build is so easy to use that usage took off throughout the department with minimal training. McGuiggan initially held training sessions for small groups but quickly found they weren't necessary. Kuali Build forms are so easy for users and include so many comprehensive help features that extra training is unnecessary.
“The software itself,” said McGuiggan, “is pretty intuitive. Users find that they don't have as many questions and don't need as much training as they think they'll need.”
Integrated Forms
Build allows users to integrate both forms and workflows with other campus systems to streamline processes. For example, before using Build, staff had to manually verify that students were eligible for a position by checking their GPA, courses, credit hours, and major. An integration between SIUE’s Banner system and Kuali Build auto-fills a section of the form with this information, significantly reducing review time for administrators.
Improved Student Experience
Kuali Build delivers a dramatically improved contract process from start to finish to students whom the graduate school hires. Before using Build, students needed a checklist for the number of forms they needed to fill out for this one process. Now, students fill out all of their information in one digital form. When their form is approved, they are automatically notified via a workflow step McGuiggan added to the workflow process. The entire process moves faster and more efficiently with Kuali Build, allowing students to get started in their new positions and get payroll approval far quicker than before.
McGuiggan loves using Kuali Build to delight students and staff with better, faster, smoother experiences. They look forward to continued forms and workflow process automation.
Case Study: Southern Illinois University Edwardsville
Case Study: Southern Illinois University Edwardsville
About Southern Illinois University Edwardsville
Southern Illinois University Edwardsville (SIUE), located near St. Louis, Missouri, is a public doctoral institution. SIUE supports over 12,000 students each semester and offers nearly 50 graduate and professional programs.
Problem: Archaic Paper-Based Processes
SIUE's graduate school office lived in the "dark ages" of form and workflow processing, according to Christina McGuiggan, an office administrator. The office supported 50 graduate and professional programs with paper-based processes. Email chains, paper forms, and PDFs were the primary methods of collecting approvals. The office also had a limited form solution, but it didn't provide adequate functionality to truly improve forms and workflows for higher education.
When McGuiggan and the SIUE Graduate School received leadership's go-ahead, they set out to transform forms and workflows.
Solution: Forms and Workflow Automation Platform
SIUE turned to Kuali Build to automate its processes. Kuali Build, a forms and workflow automation platform, was designed to meet the unique needs of higher education and was an excellent fit for SIUE. Kuali Build allows users, with or without technical expertise, to create and deploy forms across the complexity spectrum via an easy-to-use drag-and-drop tool.
Result: Improved Student Experience Through Automated Processes
Kuali Build brought dramatic process transformation to the graduate school office, propelling its processes from outdated and archaic to seamless and modern. Build introduced process transparency, enabled integrated forms, decreased approval timelines, and lowered the amount of physical paper used on campus.
While McGuiggan and the SIUE Graduate School have automated over 100 applications, the graduate assistant contract form is the most impactful new process. Collectively, students fill out this online form about 500 times per term. It previously required 22,500 pieces of paper in one academic year, went through multiple approvers and buildings, and was always difficult to locate. Now, this form takes an average of four business days to be completed, leading students to receive their first paycheck faster.
“Kuali Build easily cuts the time of entering and processing a contract by at least 50%.” - SIUE staff member
Transparent Processes
Before Build, locating a contract form within the approval process was challenging. Deans, fiscal advisors, HR, and administrative staff reviewed the form, introducing many opportunities for the form to get stuck on one desk. With Kuali Build's workflow tool, all stakeholders with viewing permissions can see exactly where the form is in the approval process. Stakeholders can also see where it started and where it has been, and even send it back to a specific step with notes if needed. This level of process transparency lightens the administrative load and helps students get approvals faster.
“Being able to enter, review, and track a contract through the hiring process, both as a user and as an approver, has helped me stay informed of what is entered, pending, and finalized.” - SIUE Staff
Easy-to-Use Solution
Kuali Build is so easy to use that usage took off throughout the department with minimal training. McGuiggan initially held training sessions for small groups but quickly found they weren't necessary. Kuali Build forms are so easy for users and include so many comprehensive help features that extra training is unnecessary.
“The software itself,” said McGuiggan, “is pretty intuitive. Users find that they don't have as many questions and don't need as much training as they think they'll need.”
Integrated Forms
Build allows users to integrate both forms and workflows with other campus systems to streamline processes. For example, before using Build, staff had to manually verify that students were eligible for a position by checking their GPA, courses, credit hours, and major. An integration between SIUE’s Banner system and Kuali Build auto-fills a section of the form with this information, significantly reducing review time for administrators.
Improved Student Experience
Kuali Build delivers a dramatically improved contract process from start to finish to students whom the graduate school hires. Before using Build, students needed a checklist for the number of forms they needed to fill out for this one process. Now, students fill out all of their information in one digital form. When their form is approved, they are automatically notified via a workflow step McGuiggan added to the workflow process. The entire process moves faster and more efficiently with Kuali Build, allowing students to get started in their new positions and get payroll approval far quicker than before.
McGuiggan loves using Kuali Build to delight students and staff with better, faster, smoother experiences. They look forward to continued forms and workflow process automation.
Case Study: Southern Illinois University Edwardsville
About Southern Illinois University Edwardsville
Southern Illinois University Edwardsville (SIUE), located near St. Louis, Missouri, is a public doctoral institution. SIUE supports over 12,000 students each semester and offers nearly 50 graduate and professional programs.
Problem: Archaic Paper-Based Processes
SIUE's graduate school office lived in the "dark ages" of form and workflow processing, according to Christina McGuiggan, an office administrator. The office supported 50 graduate and professional programs with paper-based processes. Email chains, paper forms, and PDFs were the primary methods of collecting approvals. The office also had a limited form solution, but it didn't provide adequate functionality to truly improve forms and workflows for higher education.
When McGuiggan and the SIUE Graduate School received leadership's go-ahead, they set out to transform forms and workflows.
Solution: Forms and Workflow Automation Platform
SIUE turned to Kuali Build to automate its processes. Kuali Build, a forms and workflow automation platform, was designed to meet the unique needs of higher education and was an excellent fit for SIUE. Kuali Build allows users, with or without technical expertise, to create and deploy forms across the complexity spectrum via an easy-to-use drag-and-drop tool.
Result: Improved Student Experience Through Automated Processes
Kuali Build brought dramatic process transformation to the graduate school office, propelling its processes from outdated and archaic to seamless and modern. Build introduced process transparency, enabled integrated forms, decreased approval timelines, and lowered the amount of physical paper used on campus.
While McGuiggan and the SIUE Graduate School have automated over 100 applications, the graduate assistant contract form is the most impactful new process. Collectively, students fill out this online form about 500 times per term. It previously required 22,500 pieces of paper in one academic year, went through multiple approvers and buildings, and was always difficult to locate. Now, this form takes an average of four business days to be completed, leading students to receive their first paycheck faster.
“Kuali Build easily cuts the time of entering and processing a contract by at least 50%.” - SIUE staff member
Transparent Processes
Before Build, locating a contract form within the approval process was challenging. Deans, fiscal advisors, HR, and administrative staff reviewed the form, introducing many opportunities for the form to get stuck on one desk. With Kuali Build's workflow tool, all stakeholders with viewing permissions can see exactly where the form is in the approval process. Stakeholders can also see where it started and where it has been, and even send it back to a specific step with notes if needed. This level of process transparency lightens the administrative load and helps students get approvals faster.
“Being able to enter, review, and track a contract through the hiring process, both as a user and as an approver, has helped me stay informed of what is entered, pending, and finalized.” - SIUE Staff
Easy-to-Use Solution
Kuali Build is so easy to use that usage took off throughout the department with minimal training. McGuiggan initially held training sessions for small groups but quickly found they weren't necessary. Kuali Build forms are so easy for users and include so many comprehensive help features that extra training is unnecessary.
“The software itself,” said McGuiggan, “is pretty intuitive. Users find that they don't have as many questions and don't need as much training as they think they'll need.”
Integrated Forms
Build allows users to integrate both forms and workflows with other campus systems to streamline processes. For example, before using Build, staff had to manually verify that students were eligible for a position by checking their GPA, courses, credit hours, and major. An integration between SIUE’s Banner system and Kuali Build auto-fills a section of the form with this information, significantly reducing review time for administrators.
Improved Student Experience
Kuali Build delivers a dramatically improved contract process from start to finish to students whom the graduate school hires. Before using Build, students needed a checklist for the number of forms they needed to fill out for this one process. Now, students fill out all of their information in one digital form. When their form is approved, they are automatically notified via a workflow step McGuiggan added to the workflow process. The entire process moves faster and more efficiently with Kuali Build, allowing students to get started in their new positions and get payroll approval far quicker than before.
McGuiggan loves using Kuali Build to delight students and staff with better, faster, smoother experiences. They look forward to continued forms and workflow process automation.
Case Study: Southern Illinois University Edwardsville
About Southern Illinois University Edwardsville
Southern Illinois University Edwardsville (SIUE), located near St. Louis, Missouri, is a public doctoral institution. SIUE supports over 12,000 students each semester and offers nearly 50 graduate and professional programs.
Problem: Archaic Paper-Based Processes
SIUE's graduate school office lived in the "dark ages" of form and workflow processing, according to Christina McGuiggan, an office administrator. The office supported 50 graduate and professional programs with paper-based processes. Email chains, paper forms, and PDFs were the primary methods of collecting approvals. The office also had a limited form solution, but it didn't provide adequate functionality to truly improve forms and workflows for higher education.
When McGuiggan and the SIUE Graduate School received leadership's go-ahead, they set out to transform forms and workflows.
Solution: Forms and Workflow Automation Platform
SIUE turned to Kuali Build to automate its processes. Kuali Build, a forms and workflow automation platform, was designed to meet the unique needs of higher education and was an excellent fit for SIUE. Kuali Build allows users, with or without technical expertise, to create and deploy forms across the complexity spectrum via an easy-to-use drag-and-drop tool.
Result: Improved Student Experience Through Automated Processes
Kuali Build brought dramatic process transformation to the graduate school office, propelling its processes from outdated and archaic to seamless and modern. Build introduced process transparency, enabled integrated forms, decreased approval timelines, and lowered the amount of physical paper used on campus.
While McGuiggan and the SIUE Graduate School have automated over 100 applications, the graduate assistant contract form is the most impactful new process. Collectively, students fill out this online form about 500 times per term. It previously required 22,500 pieces of paper in one academic year, went through multiple approvers and buildings, and was always difficult to locate. Now, this form takes an average of four business days to be completed, leading students to receive their first paycheck faster.
“Kuali Build easily cuts the time of entering and processing a contract by at least 50%.” - SIUE staff member
Transparent Processes
Before Build, locating a contract form within the approval process was challenging. Deans, fiscal advisors, HR, and administrative staff reviewed the form, introducing many opportunities for the form to get stuck on one desk. With Kuali Build's workflow tool, all stakeholders with viewing permissions can see exactly where the form is in the approval process. Stakeholders can also see where it started and where it has been, and even send it back to a specific step with notes if needed. This level of process transparency lightens the administrative load and helps students get approvals faster.
“Being able to enter, review, and track a contract through the hiring process, both as a user and as an approver, has helped me stay informed of what is entered, pending, and finalized.” - SIUE Staff
Easy-to-Use Solution
Kuali Build is so easy to use that usage took off throughout the department with minimal training. McGuiggan initially held training sessions for small groups but quickly found they weren't necessary. Kuali Build forms are so easy for users and include so many comprehensive help features that extra training is unnecessary.
“The software itself,” said McGuiggan, “is pretty intuitive. Users find that they don't have as many questions and don't need as much training as they think they'll need.”
Integrated Forms
Build allows users to integrate both forms and workflows with other campus systems to streamline processes. For example, before using Build, staff had to manually verify that students were eligible for a position by checking their GPA, courses, credit hours, and major. An integration between SIUE’s Banner system and Kuali Build auto-fills a section of the form with this information, significantly reducing review time for administrators.
Improved Student Experience
Kuali Build delivers a dramatically improved contract process from start to finish to students whom the graduate school hires. Before using Build, students needed a checklist for the number of forms they needed to fill out for this one process. Now, students fill out all of their information in one digital form. When their form is approved, they are automatically notified via a workflow step McGuiggan added to the workflow process. The entire process moves faster and more efficiently with Kuali Build, allowing students to get started in their new positions and get payroll approval far quicker than before.
McGuiggan loves using Kuali Build to delight students and staff with better, faster, smoother experiences. They look forward to continued forms and workflow process automation.